About Repairs


For product repair requests or questions, the contact points are divided as follows depending on the store where you purchased the product.

■ Those who purchased from an authorized dealer other than our company

Please contact the store where you purchased the product.
If you purchased the product from an e-commerce site other than ours, please contact the respective site.

■ Customers who have purchased from our EC site or pop-up

Please have your guarantee card with the serial number ready, and then fill in the necessary information in the "REPAIR REQUEST FORM" below and contact us.

1. Repair reception

Please contact us using the "REPAIR REQUEST FORM" below.
After receiving the product, we will contact you with an estimate of the repair cost and delivery time.
Depending on the damage, we may not be able to repair it.